Is buyer's remorse grounds for a refund?

No, remorse is not an allowed reason for a buyer to dispute a transaction.

Sometimes a buyer will order something, and later feel the purchase was a mistake. For example, sometimes a buyer will come to feel the purchase wasn’t a smart financial decision. That is generally called “buyer’s remorse”.

Buyer’s remorse is not grounds for a refund. While a seller can give a refund voluntarily, the seller is not obligated to. The seller is only obligated to give a refund if the evidence shows the seller failed to deliver what was promised.

If a buyer disputes a transaction, and GunTab learns the dispute is due to buyer’s remorse, GunTab may suspend the buyer for abuse.

Last updated 18 Mar 2025